Frequently Asked Questions
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Our menu is updated every Sunday evening, covering meals for the week ahead (Monday to Sunday).
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We take orders 24/7.
Subscriptions start the following Monday. Order by Friday at 6pm to begin the next week.
After checkout, we’ll be in touch to confirm details or arrange an earlier start if needed.
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Yes - we offer a monthly subscription that can be paused or cancelled at any time.
We also offer one-off orders and a one-week trial, so you can choose what works best for you.
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Yes, 💚 all our meals are 100% halal and prepared with care.
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Every Zaiqa Box order comes complete with fresh sides to make your meal feel whole. Along with your main dish, you’ll enjoy a crisp salad and a sweet dessert of the day -because we believe every meal should end on a happy note.
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Yes, we deliver fresh meals every single day. Delivery details will be shared when you place your order.
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We currently deliver across Leicester, including LE1, LE2, LE3, LE4, LE5, LE7, LE8, LE18, and LE19 postcodes.
If you’re unsure whether we can deliver to your address, please contact us and we’ll be happy to help. -
Please contact us as soon as possible and we’ll do our best to help.
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At Zaiqa Box, we believe mealtime should feel comforting and effortless, especially for those who may find it difficult to move around. That’s why, beyond delivering fresh, hot meals, our team is happy to help with simple tasks like plating the food and serving it. We also take a moment to check in on seniors and loved ones, ensuring they feel cared for and never alone at mealtime. It’s our way of bringing not just food, but also warmth, dignity, and connection to the table.
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At the moment, we offer set weekly menus. As we grow, we’ll be adding more customisation options. Our goal is to make you happy!
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Allergens are listed on request - please ask us for the full allergen list for each dish.
Our food is prepared in a kitchen that handles gluten (wheat), milk (dairy), nuts, and soy.
While many of our dishes are naturally gluten-free, all meals are prepared in shared kitchen areas.
If you have a food allergy or intolerance, please contact us before placing your order so we can advise you.
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Yes! Zaiqa Box caters to care homes, nursing homes, and assisted living facilities. We offer fresh, homely meals that can be ordered in bulk, with flexible delivery options to suit your needs.
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Yes, Zaiqa Box caters! From family gatherings to office lunches, we bring fresh, homestyle meals to your events. Our comforting dishes make every occasion feel warm, abundant, and stress-free, so you can focus on enjoying the moment while we handle the food.
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You can reach us on 07365 229209, email us at contact@zaiqabox.co.uk, or simply fill out our Contact Us form - we’d love to hear from you.
